Please read these Terms & Conditions carefully before registering an account or using any service offered by km501. By accessing this platform you agree to be bound by all provisions set out below.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and km501. If you do not agree with any part of these terms, you must not register an account or use km501's services. km501 is an adults-only platform — you must be at least 21 years of age to register and play. Underage gambling is strictly prohibited.
The following defined terms apply throughout these Terms & Conditions and all related km501 policies unless the context expressly requires otherwise:
Access to and use of the km501 Platform is subject to the following eligibility requirements, which must be satisfied at all times during the term of your Account:
You must be at least 21 years of age to register an account or place any wager on the km501 Platform. This age threshold applies regardless of the minimum legal gambling age in any specific jurisdiction and reflects km501's own policy standard for the Indonesian market. km501 reserves the right to request documentary proof of age at any time. If age verification cannot be completed to km501's satisfaction, the Account will be suspended and any balance returned to the verified deposit source.
The km501 Platform is operated for and marketed primarily to players residing in Indonesia. You are solely responsible for determining whether accessing and using the Platform is lawful in your jurisdiction. km501 does not represent or warrant that use of its services is legal in any particular location. By registering, you confirm that you are not accessing the Platform from a jurisdiction in which online gaming services of this nature are explicitly prohibited by applicable law.
Each Player may hold only one registered Account on the km501 Platform. Duplicate accounts — whether created under the same name, the same verified identity, the same device, or the same payment method — are strictly prohibited. km501 reserves the right to merge, suspend, or permanently close duplicate accounts and to void any wagers or bonus claims made through them.
Employees, contractors, officers, directors, and immediate family members of km501 or any of its technology, software, or payment partners are not eligible to register an Account or participate in real-money gaming on the Platform.
To access real-money games and betting markets on km501, you must complete the registration process through the km501 Login page. The following conditions apply to all registered Accounts:
km501 will never contact you by email, SMS, or live chat to request your password. Any communication purporting to be from km501 that requests your password should be treated as fraudulent and reported to [email protected] immediately.
All financial transactions on the km501 Platform are conducted exclusively in Indonesian Rupiah (IDR). km501 does not charge transaction fees on deposits or withdrawals; however, your bank or e-wallet provider may apply their own charges, for which km501 accepts no responsibility.
km501 currently supports the following deposit and withdrawal channels: bank transfer via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, and OCBC NISP; and e-wallet transfer via OVO, DANA, GoPay, ShopeePay, and LinkAja. Available channels are subject to change without prior notice. The current list of active payment channels is displayed on the cashier page within your Account.
The minimum single deposit is Rp 25.000. Deposits must be made from a payment account registered in your own name — third-party deposits are not accepted and will be returned to the source account. km501 reserves the right to request documentary evidence confirming ownership of any payment account used for deposits. Deposits are credited to your km501 IDR wallet once confirmed on the relevant payment network, typically within five minutes for e-wallets and within one banking business day for bank transfers.
Withdrawals may only be processed to a payment account registered in the same name as the km501 Account holder. Before km501 processes your first withdrawal, you must complete the KYC identity verification process by submitting a valid government-issued photo ID (e.g., KTP, SIM, or Passport). Withdrawal requests submitted during WIB business hours are typically processed within 15 to 30 minutes. E-wallet withdrawals (OVO, DANA, GoPay) are frequently settled in under five minutes. km501 reserves the right to delay or withhold a withdrawal pending completion of additional verification checks if deemed necessary for fraud prevention or compliance purposes.
In the event that km501 closes an Account, any verified real-money balance remaining after the deduction of applicable bonus funds will be returned to the Player's last verified deposit method. Bonus funds are non-returnable unless otherwise stated in the applicable promotion terms. km501 is not required to return funds to an Account closed due to a breach of these Terms.
km501 offers a range of promotional incentives to both new and existing players. All bonuses and promotions are subject to the specific terms published alongside each offer, in addition to the general provisions set out in this clause.
km501 reserves the right to reclaim any bonus funds or associated winnings that have been obtained as a result of fraudulent activity, exploitation of errors, or systematic bonus abuse, regardless of whether the funds have already been wagered or withdrawn.
km501 provides access to gaming content supplied by internationally certified third-party studios including Evolution Gaming, Pragmatic Play, Pragmatic Play Live, NetEnt, Microgaming, Spribe, and Pocket Games Soft, among others. The rules of each individual game are governed by that studio's published game rules, which are accessible within each game interface.
km501 is committed to promoting responsible gaming practices across its entire player base. Gambling is intended to be a form of entertainment. If gambling ceases to be enjoyable, or if you feel that your gambling behaviour is becoming problematic, km501 provides the following tools and resources:
For further detail on km501's responsible gaming framework, please review the dedicated Responsible Gaming page. If you feel that gambling is causing harm to yourself or those around you, please seek help from a qualified counselling service in your area.
The following conduct is strictly prohibited on the km501 Platform. km501 reserves the right to suspend, restrict, or permanently close any Account found to be engaged in prohibited conduct, and to void all associated wagers and withhold funds pending investigation:
All content on the km501 Platform — including but not limited to the km501 brand name, logo, trademarks, website design, graphics, software, game interfaces, text, data compilations, and promotional materials — is the proprietary intellectual property of km501 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the km501 Platform solely for your personal entertainment purposes in accordance with these Terms. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any km501 content without prior written permission from km501.
Game titles, studio names (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft), and associated trademarks remain the intellectual property of their respective owners and are used on the km501 Platform under licence.
To the fullest extent permitted by applicable law, km501's total aggregate liability to any Player arising out of or in connection with these Terms, whether in contract, tort, statute, or otherwise, shall not exceed the total amount of real-money deposits made by that Player to their km501 Account in the 30 calendar days immediately preceding the event giving rise to the claim.
km501 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, even if km501 has been advised of the possibility of such damages.
km501 does not warrant that the Platform will be available without interruption, error-free, or free from viruses or other harmful components. km501 will use commercially reasonable efforts to maintain Platform availability but cannot guarantee 100% uptime given the inherent nature of internet-based services.
km501 is not responsible for any telecommunications failure, internet service disruption, or power outage that results in a Player being unable to place or monitor a wager. Bets already accepted by the km501 system at the time of any such disruption remain valid and will be settled according to the official result.
Nothing in these Terms limits km501's liability for death or personal injury caused by its own negligence, or for any liability that cannot be excluded or limited under applicable mandatory law.
km501 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
km501 uses your personal data for the following primary purposes: Account administration, identity verification and KYC compliance, fraud prevention, customer support, payment processing, regulatory reporting, and — with your consent — direct marketing of km501 products and promotions.
km501 does not sell your personal data to third parties. Data may be shared with third-party service providers (payment processors, identity verification agencies, fraud detection services, and game studios) strictly to the extent necessary to deliver the Platform's services to you. All third-party service providers are contractually bound to process your data in compliance with applicable data protection standards.
km501 reserves the right to amend, update, or replace these Terms & Conditions at any time. When a material change is made to the Terms, km501 will notify registered Players by publishing a revised version on the Platform with an updated version number and date, and — where practicable — by sending a notification to the email address associated with your Account.
Your continued use of the km501 Platform following the publication of revised Terms constitutes your acceptance of those revised Terms. If you do not agree with any amendment, your sole remedy is to close your Account in accordance with the Account closure procedure and cease using the Platform.
It is your responsibility to review the Terms & Conditions periodically to remain informed of any changes. km501 recommends that you review these Terms each time you log in to your Account.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to km501's international licensing jurisdiction.
km501 operates under an internationally issued gaming licence. Players acknowledge that online gambling regulations vary by jurisdiction and that they are solely responsible for ensuring their use of km501's services complies with the laws of their own jurisdiction, including the laws of Indonesia applicable to their individual circumstances.
Any dispute that cannot be resolved through km501's internal complaints procedure shall be subject to binding arbitration conducted in English under the rules of an internationally recognised arbitration body. The arbitration award shall be final and binding on both parties. This clause does not affect any statutory rights you may have as a consumer under mandatory provisions of Indonesian law.
If you have any questions about these Terms & Conditions, wish to raise a formal complaint, or need to contact km501 regarding your Account, please use one of the following channels:
km501 operates a formal complaints handling procedure. If your complaint is not resolved to your satisfaction at the first-line support level, you may request escalation to km501's senior compliance team by stating "Formal Complaint" in the subject line of your email to [email protected]. km501 undertakes to respond to formally escalated complaints within five WIB business days.
Please include your Account username, registered email address, and a concise description of your query or complaint in all correspondence. Do not include your Account password in any communication with km501.
A quick-reference summary of the most important provisions in km501's Terms & Conditions.
km501 is strictly an adult platform. All players must be at least 21 years of age. Age is verified at the withdrawal stage via government-issued photo ID. Accounts belonging to underage players are permanently suspended without exception.
Each player is permitted one registered Account at km501. Duplicate accounts created to exploit promotions or circumvent restrictions will be closed and associated funds forfeited. Registration data, device fingerprints, and payment methods are cross-checked at sign-up.
All deposits and withdrawals at km501 are processed in Indonesian Rupiah. No currency conversion is applied and no conversion fees are charged. Payments must originate from accounts registered in the player's own name via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other supported channels.
All bonus funds are subject to rollover (wagering) requirements before conversion to withdrawable cash. Each promotion publishes its specific wagering multiplier, eligible games, and time limit. Bonus abuse — including multi-account claiming — results in forfeiture of all bonus funds.
km501 requires identity verification (KYC) before processing your first withdrawal. Accepted documents include KTP, SIM, or Passport. KYC protects the platform's integrity, prevents fraud, and ensures that winnings are paid to the correct verified account holder.
km501 maintains authoritative server-side records of all game outcomes and betting transactions. Disputes must be raised within 72 hours of the relevant event. Unresolved complaints may be escalated to km501's senior compliance team, and ultimately to binding international arbitration if required.
Our 24/7 support team is available via live chat to clarify any aspect of km501's Terms & Conditions. You can also browse our FAQ for quick answers, or log in to your Account to manage settings and verify your identity.
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